User activity monitoring

Challenge: Development & support costs are high and unpredictable because organizations do not have a clear understanding of how their BI environment is used.

Solution

Profound insights in the actual usage at every possible level to analyze user behaviour.

EQM stores all results in its repository to track, trace and analyze the user activities within your enterprise BI deployment. There is no difference between a developer and an end user

EQM enables you to:

online real-time audit trails to monitor user activity real-time, including developers.

BI platform usage audit support to trace the origin and details of all activities. online real-time user activity from BI application to SQL statement.

Benefits

Through the insights provided by NOAD EQM you know how the BI environment is used, resulting in cost reduction and efficient support.

  • Decreased development & support costs.
  • providing what you need to comply with the regulatory requirements
  • maximize license usage to manage shelf ware
  • your support staff (BI CC?) are now equipped to be more effective and efficient in helping the end users with problems
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Universal

"Losing track would mean a loss in credibility among the company leaders who need this information
to keep up-to-date in the very competitive landscape of the music industry. Without timely, accurate information, the time and money invested in the business intelligence application would have been a total waste."

Danny Matulessy
Vice President IT Global Applications
Universal Music Group

Danny implemented NOAD's EQM to ensure the procedures of setting up, testing, implementation and deployment were closely followed and completed accurately. EQM helped Danny’s team to directly visualize system usage, end-user behavior, report usage, and universe status, which enabled Danny to reallocate resources to achieve maximum efficiency.
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