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Schwarz Pharma

SCHWARZ PHARMA uses EQM to improve their Quality of Information.

SCHWARZ PHARMA is an industry leader in developing and marketing innovative therapeutic drugs. Being a leader requires SCHWARZ PHARMA to spend heavily on research and development, but R&D with out ROI will quickly ruin even the largest enterprise. This is why SCHWARZ PHARMA was an early adopter of Business Intelligence (BI) and is continually refining the BI system that monitors their most critical department, R&D.

Dr. Christian Ruedel, Director of Scientific Information Engineering at Schwarz Pharma, faced serious challenges in his BusinessObjects implementation.

  • Strict internal and external rules and regulations for drug development companies demanded written documentation for all software programs and systems development processes, including BI applications. Compliance with GxP (Good Clinical Practices) required specific registration of any modifications.
  • The distribution of highly confidential information needed best-of-breed authorization capabilities. Although BusinessObjects provides security and authorization capabilities, it requires a full-time employee to do the job.
  • Difficulty tracking historical data on system and application changes within BusinessObjects.
  • And last but not least - the segregation of duties and segregation of development stages are difficult to achieve within BusinessObjects itself.

Dr. Juergen Raabe, Project Manager for the implementation of BusinessObjects, was on a mission to find a solution that would help Schwarz Pharma comply with governmental and internal regulations easily, and allow for the necessary segregation of duties and system development life cycle stages. NOAD's EQM provided these capabilities. Dr. Raabe reported, "Instead of writing hundreds of pages of descriptive text, workflows, manuals etc., on every change and for every single authority over and over again, EQM allowed me to perform the exercise only once, and then apply it to our entire BI environment both in Germany and United States".

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